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James Fischer-Myall · Sign out

Engagement Approach

How the engagement is sequenced, and the 30 days at a glance

The engagement is about growth, compliance and governance, and modernisation that push through the existing mandate and are additive to future strategy once the current strategic plan is executed. The 30-day engagement is about helping the team deliver the existing pipeline of mandates well, without dramatic change. Improvements come in small steps and only where they help delivery. Anything bigger gets prepared as options for the owner and general manager to consider once the pipeline is complete.

Deliver what's already been promised, protect its margin and cash, and only then look at what should change.

How the plan is sequenced

Level 1 Deliver the existing mandates

The first job. Every committed job in the current pipeline finishes safely, on time and at the margin it was quoted at. The only changes I'd make are to clear blockers on live work.

The full 30 days, and how the engagement is measured.

Level 2 Light controls that support delivery

Only where they help the pipeline land and cost the team very little: a weekly check-in on live jobs, a margin snapshot, invoicing as milestones complete, and a ticket and induction register. Existing tools, no new systems.

Introduced from week 2, with the team.

Level 3 Strategic change, once the pipeline is delivered

Systems, automation, reporting, structure, capacity and growth planning. I'd prepare these as costed recommendations for the owner and general manager. Nothing here gets implemented in the 30-day engagement.

Put forward at day 30; the timing is the owner's call.

The 30 days at a glance

Week 1

Learn the business through the live work

  • Sit down with the owner and agree the list of committed jobs and what "complete" means for each
  • Meet every team, on site and in the office, and mostly listen
  • Understand each live job: where it's at, the risks, who owns it and what's in the way
  • Change nothing, other than clearing blockers on live jobs
  • End of week 1: take the owner and general manager through what I've found and confirm the plan
Weeks 2 to 3

Get the pipeline over the line

  • Short weekly review of every live job with the people running them
  • Clear obstacles: materials, plant, crews, approvals, client decisions
  • Bring in Level 2 controls only where they help delivery
  • Invoice each milestone as it's completed
Week 4

Close out and recommend

  • Pipeline delivered, or on a clear and agreed path to completion
  • Capture the lessons from completed jobs while they're fresh
  • Write up the Level 3 options with costs and benefits
  • Day 30: review with the owner and general manager, and they decide what comes next and when

Agenda

SectionTime
1 | Getting to know the client's business3 min
2 | Engagement priorities5 min
3 | Working with the owner and general manager3 min
4 | Early risks, opportunities and quick wins4 min
5 | How I work with the team3 min
Supporting: timing across the seasonif time allows
Supporting: assumptions and what would change the planif time allows

How the engagement is measured at day 30

Level 1 Delivery
Pipeline delivered
or on an agreed path: on time, safely, at quoted margin
Level 1 Stability
No disruption
crews and office kept on the work
Level 2 Cash
Milestones invoiced
as they're completed
Level 3 Next stage
Options agreed
The owner and general manager decide what comes next, and when
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